PRIVACY POLICY

Last updated: May 2026

Rooted Threads by Unc (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website and store.

By using www.rootedthreadsbyunc.com, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely by third‑party providers)

  • Order information

  • Messages sent through contact forms

  • Account login information (if you create a customer account)

B. Automatically Collected Information

Squarespace automatically collects certain data when you visit the site, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring URLs

  • General location (city/state level)

This data helps us improve site performance and understand how visitors use our store.

C. Cookies & Tracking Technologies

We use cookies to:

  • Enable core site functionality

  • Remember your preferences

  • Analyze site traffic

  • Support secure checkout

  • Improve your shopping experience

See our Cookie Policy for full details.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and shipping notifications

  • Improve website performance and user experience

  • Personalize content and product recommendations

  • Send marketing emails (only if you opt in)

  • Prevent fraud and maintain site security

  • Comply with legal obligations

3. How Your Information Is Shared

We only share your information with trusted service providers necessary to run our business:

A. Squarespace

Our website is hosted on Squarespace, which collects analytics and operational data to keep the site running smoothly.

B. Printful (Order Fulfillment)

When you place an order, your:

  • Name

  • Shipping address

  • Order details

are shared with Printful so they can print and ship your items.

C. Payment Processors (Stripe, PayPal, etc.)

Your payment information is processed securely by third‑party providers. We never see or store your full card details.

Stripe and Sift may collect:

  • Payment method

  • Transaction data

  • Fraud‑prevention signals

D. Shipping Carriers

Your name and address are shared with carriers like USPS, UPS, or FedEx to deliver your order.

E. Email Marketing Services

If you subscribe, your email is stored with our email provider to send newsletters and updates.

We never sell your personal information.

4. Customer Accounts

If you create an account:

  • You can view order history

  • Save shipping information

  • Manage preferences

You may delete your account at any time.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold

  • Request corrections

  • Request deletion

  • Opt out of marketing emails

  • Disable cookies

  • Request a copy of your data

To exercise these rights, contact us at: rootedthreadsbyunc@gmail.com

6. Data Retention

We keep your information only as long as necessary to:

  • Fulfill orders

  • Maintain business records

  • Meet legal requirements

7. Security

We use industry‑standard security measures to protect your data. However, no online system is 100% secure.

8. Children’s Privacy

Our site is not intended for children under 13.

9. Changes to This Policy

We may update this policy occasionally. The “Last updated” date will reflect the most recent version.

10. Contact Us

For questions about this policy, contact:rootedthreadsbyunc@gmail.com