TERMS OF SERVICE

Last updated: May 2026

Welcome to Rooted Threads by Unc (“we,” “us,” “our”). By accessing or using our website, www.rootedthreadsbyunc.com, you agree to these Terms of Service. Please read them carefully.

If you do not agree with these terms, you may not use our website or purchase our products.

1. Overview

Rooted Threads by Unc operates an online store offering apparel and related merchandise. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

We reserve the right to update or change these Terms at any time. The “Last updated” date reflects the most recent version.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least 18 years old, or you have permission from a parent/guardian

  • You will not use our products for illegal or unauthorized purposes

  • You will not violate any laws in your jurisdiction

Any breach of these Terms may result in termination of your access to the site.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the site or products without written permission from us.

4. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information and should not be relied upon as the sole basis for decisions.

5. Modifications to Products & Prices

Prices for our products may change without notice.

We may modify or discontinue products at any time. We are not liable for any modification, price change, suspension, or discontinuation.

6. Products & Services

Some products may be available exclusively online.

We make every effort to display product colors and images accurately, but we cannot guarantee your screen’s display is precise.

We reserve the right to:

  • Limit quantities

  • Discontinue products

  • Restrict sales to certain regions or individuals

7. Order Processing & Fulfillment

Orders are fulfilled by Printful, our third‑party production partner.

By placing an order, you acknowledge that:

  • Printful may receive your name, address, and order details

  • Production and shipping times may vary

  • Occasional delays may occur due to supply chain or carrier issues

8. Shipping & Delivery

Shipping times are estimates and not guarantees.

Once an order is shipped, delays caused by carriers (USPS, UPS, FedEx, etc.) are outside our control.

Customers are responsible for providing accurate shipping information.

9. Returns, Refunds & Exchanges

Because our products are made‑to‑order, we generally do not accept returns or exchanges unless:

  • The item arrives damaged

  • The item is defective

  • The wrong item was received

To request a replacement, contact us within 7 days of delivery at: rootedthreadsbyunc@gmail.com

10. Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information.

We reserve the right to refuse any order, including those that appear fraudulent or suspicious.

11. Third‑Party Tools & Services

We use third‑party providers such as:

  • Squarespace (website hosting)

  • Printful (fulfillment)

  • Stripe/PayPal (payment processing)

  • Email marketing services

These providers have their own terms and privacy policies. We are not responsible for their actions or content.

12. User Comments & Submissions

If you submit comments, reviews, or other content:

  • You grant us permission to use, edit, copy, publish, or distribute it

  • You agree not to post unlawful, abusive, or misleading content

  • We may remove content that violates these Terms

13. Personal Information

Your submission of personal information is governed by our Privacy Policy.

14. Errors, Inaccuracies & Omissions

Occasionally, information may contain typographical errors or inaccuracies. We reserve the right to correct these at any time without notice.

15. Prohibited Uses

You may not use the site for:

  • Illegal activities

  • Harassment or abuse

  • Uploading viruses or malicious code

  • Collecting personal data of others

  • Interfering with security features

Violation may result in termination of access.

16. Disclaimer of Warranties

We do not guarantee:

  • That the site will be uninterrupted or error‑free

  • That results from using the site will be accurate or reliable

Products and services are provided “as is” and “as available.”

17. Limitation of Liability

Rooted Threads by Unc is not liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, revenue, or data

  • Issues arising from third‑party services

Our liability is limited to the amount you paid for the product.

18. Indemnification

You agree to indemnify and hold Rooted Threads by Unc harmless from any claims arising from your breach of these Terms or misuse of the site.

19. Severability

If any part of these Terms is found unlawful or unenforceable, the remaining provisions remain valid.

20. Termination

We may terminate or suspend your access at any time for violating these Terms.

21. Entire Agreement

These Terms, along with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Rooted Threads by Unc.

22. Contact Information

Questions about these Terms? Email us at: rootedthreadsbyunc@gmail.com